Testimonials

Dear Better Equipped
I am very grateful for your super excellent service that has been provided in this matter.   I have for many years shopped with you and I can guarantee that there will be many more orders coming to Better Equipped from Winchmore school.  As promised they were available and delivered today.  Kind Regards

Dear Phil and Tim,
I just wanted to say a big thank you from all the technicians at Ardingly for your help with this huge order we had for our new STEM building and with the changes we made along the way. We have now got most of the equipment in place. Thank you again.  Kind Regards

I just wanted to say thank you for your prompt service.   I telephoned yesterday hoping to order 3 pasta makers which were urgently needed by our Food Technology department.  As promised they were available and delivered today.  The pasta makers are of excellent quality, I am sure our pupils will enjoy using them. Kind Regards

Hi,
We recently placed a large order for our school and I am just writing to pass on how pleased the teachers are with the quality of your products. We will definitely be ordering again.. Regards

Hi Charles,
I have been a technician for 22 years and wish I had discovered Better Equipped many years ago! I'm really happy with the service your company provides and always recommend you to other schools in the Technician Group I belong too. Kind regards

Good Morning John,
The Bunsens etc have arrived and everyone is very impressed with their performance! We have even taken photos of them in use for our PTA. Best regards,

Dear Better Equipped,
Just to say how happy we are with your company. Not only do we have great customer service and prices from you, we now have our new and very helpful Sales and Technical co-ordinator, Linda Holland who called to see us last week. Thank You,

I have been using Better Equipped for over a year now and they quickly became my go-to supplier for both equipment and chemicals. They offer an excellent service and brilliant value with competitive prices (especially for bulk buys), but you still get the same quality product (if not better) compared with other suppliers. I have never had any issues with their service; orders arrive quickly and are well packaged. I will continue to use Better Equipped in the future!

Hi,
This is just to say " Thank you" to your team and particularly to Christine Ewan who has managed to track down a parcel that we returned to Better Equipped but was wrongly delivered by DPD to another address. Christine is a brilliant employee who showed patience, was extremely helpful and gave me the confidence that Better Equipped can be trusted in any situation. Thank you to Christine for her time and for being so positive. This is excellent customer care, well done! Many thanks again,

Morning,
I feel the need to say a few glowing words about Christine. Over the past few weeks, and repeatedly, I have been a seriously demanding customer (AQA 6th Form EMPA Practicals are looming!). Many of my demands would be considered to be unreasonable by most suppliers (and quite rightly so!).In the case of Christine, however, she is cool, calm and collected. Nothing is too much trouble, she never gets flustered, she's always pleasant and her efficiency is staggeringly faultless. Best regards

Dear Better Equipped team,
I would like to say a huge thank you. I am very happy with the lab equipment I have ordered and received and have ordered some more equipment from you today. It's nice to have a good business relationship with you. Your orders come well packed and sealed, nothing is ever broken or damaged and I am very happy with all the deliveries I have received to date. Yours sincerely

Alan, Thanks a lot, I really appreciate you sending through the lists it has made my life considerably easier!I will finish going through them and putting our order together then as soon as budget spend for next year is released by the principal, I’ll send you the order. Thanks,

Your site is absolutely top notch for all the equipment I need for my work, many thanks.

Hi there,
This is a quick email to inform you that the way my order was processed and disdpatched was absolutely amazing! You handled my order from start to finish with continuous updates and great phone etiquette. We had previously ordered from other suppliers, but in view of your great work we are currently considering Better Equipped for all our future requirments. Well done!

Hi Alan,
Just wanted to write & say thank you. We ordered the funnels & tall form beakers that you helped us with for photosynthesis & they do the job perfectly.

Hi Alan,
Just a quick note to say a massive thank you for the quick turn around of the petri dishes. It is very much appreciated!

Hi BEES,
Just to let you know that the new microscope has arrived. Many thanks for all the work that you did in sorting, it is very much appreciated. Your customer care/service is excellent.

Probably the easiest site to navigate for Chemical supplies I've come across, so good job on that!

Absolutely love your products, price and service!

Hi BEES,
I just want to say thank you for replying so quickly, and that we have received the order already! Thank you ever so much. We will be ordering again soon!

Dear Better Equipped
I'd just like to say thank you for the brilliant customer service and quick delivery. I phoned yesterday and the Petri dishes arrived today!!

Dear Better Equipped
I just wanted to contact you to say how glad we are that we found your company. Everything that we have ordered from you has been high quality and at a very reasonable price. I am sure you will be receiving many more orders from us in the future.

Dear Better Equipped,
I have recently placed two large orders with yourselves which would be our first orders! We are delighted with the goods and the prices and your fast delivery.

Dear Better Equipped,
Thank you “so” much for such excellent customer service. I will make sure my daughter recommends you to all her teacher colleagues.

Brilliant - you are lifesavers (literally). This is why I like doing business with you people - you're there when we need you most! You deserve to pat yourselves on the back!

To Alan.
Thank you for your recent visit to Ockendon Academy. It's always nice to meet company reps face to face. I have since ordered from your spring catalogue. I must say the prices are as good as you said! But I must say the best part of ordering was the delivery. I was pleasantly surprised to find everything carefully and individually packaged safe and sound. Compared to some companies, who tend to throw everything in a box with a bit of brown paper, this was a breath of fresh air. Kudos to your warehouse staff. If you hadn't visited I probably would have carried on ordering from the same old suppliers. Needless to say, Better Equipped is now the first catalogue I pick up. Thank you very much.

Dear BEES.
I just wanted to say thank you so much for the funnels which I collected from reception in plenty of time for my assessed practical this morning. I think you went "beyond the call of duty" to get them to me in time and it's greatly appreciated. I do often use your company for equipment because your prices and service are very good, but I will definitely be recommending you to the other technicians in our area when we meet up for our termly meetings . Once again thank you very much

Dear Better Equipped.

You are marvelous! Your prices are fabulously low. Thank you. This leaves me a tince more money to spend with you as your prices are so competitive

I have just received an order from yourselves and am really pleased with the goods and the service thanks. I cannot fault your service, you are always prompt and if there are any issues, you are at the end of the phone and get it sorted straight away without any drama. I recommend you to a lot of my techie friends!

Good Afternoon,
I have just received our order from you which I placed with the Finance Officer on 30/01/13. I would just like to thank you for the quick turn around. I never have to chase our orders placed with you, so again many thanks!

Good Afternoon,
Your prices are great. I don't know how you do it! I'll let you in on a secret. When I first started rebuilding my science supplies, I did not know where to go, so I went to an on-line auction site and subsequently I have paid more for poor second-hand laboratory glassware, to be sent inadequately-wrapped and barely-protected and with precious little customer service, than I would have spent on similar brand-NEW items through your magnificent services. For me, Better Equipped has been a truly wonderful find. I have not looked back since. And now I only wish I had found you sooner!

Dear Better Equipped.

I cannot hide my satisfaction with your new catalogue and company. For years I have been with different suppliers and only this year I discovered for myself "Better Equipped". Lovely communication, fast delivery, very competitive prices, neat packaging... many reasons to be more than happy with "Better Equipped".

Kind regards

Hi,

I would like to mention a few things about the equipment prices and delivery service offered by Better Equipped. We would classify both of them as outstanding. We are very happy with your excellent service!

Thanks and Regards

Good Morning,

I am emailing to say thank-you for your prompt service the other day when you very quickly shipped some Chemicals to UTC Reading straight from your warehouse. Amazingly quick turnaround; we are a brand new establishment so everything needs setting up from scratch! Once again thank-you,

Regards

Dear Sir/Madam,

I am writing to tell you how pleased I am with my recent order from Better Equipped. I have always used a well known competitor and been reasonably happy with them. A colleague recently introduced me to your company and I ordered a couple of items on Friday afternoon. The items arrived this afternoon, packaged brilliantly. They were fragile and I have had a fair amount of breakages in the past with items not being correctly packaged so this was lovely to see. The price I paid was half the price I would've normally paid but the quality and attention to care has not been compromised in any way at all. I think it is safe to say you have gained another client!

Many Thanks again.

Dear all at Better Equipped,

I would just like to thank you for your time and effort in putting together and delivering several orders for me over the past few weeks. The speed at which the orders arrive and the condition they come in has been superb!

Things are slowing down now as we are coming to the end of the academic year and I wish everybody there a lovely (and hopefully sunny) summer. I also really appreciate the little surprises I receive as they always make me smile!

Many Thanks again.

Good Morning.

We had our delivery almost on our doorstep this morning and these are now on their way to our customer. Could you please pass on our thanks to all responsible for the excellent service we have received from yourselves with this order, It has been greatly appreciated!

Regards

Hi All.

Thank you for your prompt delivery of our recent order. We had ordered from you previously and have been very pleased with your service. We are very impressed and will indeed continue to order from you in the future.

Yours sincerely

Hi All.

I am very pleased with my first order from Better Equipped. The prices were very competitive, the telephone answering was friendly and helpful.

Thanks

Hi All.

I was very impressed with your quick delivery. Brilliant service!

What amazing service!

Thanks

Dear Sir/Madam,

We ordered from you on a "required urgently" basis for practical coursework. The order arrived very urgently!! WE ARE VERY IMPRESSED. Thank you for all your help and attention to detail regarding this order.

Yours faithfully,

Many thanks for the extremely prompt delivery of my first order from you, the best time for a completed order in my 25 years here. I shall certainly buy from you in future. Everything seems to be of excellent quality.

I appreciate your service a lot - the most hassle free replacement I've ever encountered while shopping online, and I shop online quite often for small things. And this helps a lot since saving a trip to the post office is a big thing when starting a new business and being loaded with work already. I would also like to add that the service was excellent : good prices, very secure packaging and the delivery was very quick. Thank you very much for your time and help.

Dear Team,

I just wanted to let you know that I was impressed with your website and how quick and easy it was use. The layout was great, it was simple to navigate around, there was just the right amount of information on the page and everything was very speedy. Great service and great website! Thank you so much again - I'll definitely be recommending your company to my colleagues.

Hi to all the staff at BEES.
I'd just like to send a BIG THANK YOU for your prompt delivery and the little freebies. We have been very impressed with the quality of your products and the careful packaging. You will be getting more orders from us in the future!
Thanks again.

Good morning,
I'm absolutely blown away by the efficiency and service that your company offer us. I placed an order mid afternoon yesterday and had both tested and used the equipment in battle by lunchtime the next day and at such a reasonable price too. I look forward to placing my next order with you.
With sincere thanks,

Hi,
I just wanted to say thank you very much for the cork borer sharpener I ordered less than 24 hours ago! I certainly didn't expect it to arrive so quickly, a whole new level of customer service! Many many thanks. I will certainly look to you for further items I may need.

Hello
Thank you for your very speedy delivery of my order, most impressive! I will certainly use you again and recommend you to others.

Hi.
Thank you for your reliable, helpful and speedy service.

I appreciate your service a lot — the most hassle free replacement I’ve ever encountered while shopping online, and I shop online quite often for small things. And this helps a lot since saving a trip to the post office is a big thing when starting a new business and being loaded with work already. I would also like to add that the service was excellent: good prices, very secure packaging and the delivery was very quick.

I was very impressed with your quick delivery. Brilliant service!

First of all thank you so much for the very quick dispatch of the goods that I ordered. What amazing service!

Thank you for your prompt attention to our order. We always look forward to your delivery and a nice surprise always makes our day!

Many thanks for the extremely prompt delivery of my first order from you, the best time for a completed order in my 25 years here. I shall certainly buy from you in future. Everything seems to be of excellent quality.

Thanks again − It is a nice change to come across such great customer service!

I am very pleased with my first order from Better Equipped. The prices were very competitive, the telephone answering was friendly and helpful.

Thanks

Thank you for the fast delivery and for the thorough care taken in packing the items. I've been very impressed with your service and I'll be sure to recommend your company to others in the future.

Kind regards,